Not verified fsso. Scope FortiGate, FSSO.

Not verified fsso. May 27, 2014 · Had the same issue. Solution First, try to run an 'authd’ debug to understand the reason. In other words, it will not read Windows Logoff Events. Therefore, the machine which is running the FSSO Collector must have firewall access to the workstations on TCP ports 139 and 445, and the workstation Jan 31, 2018 · However you are not particularly right with status 'OK' transition. Citrix Servers with single IP or IP-Pool (No static client relation) User starts native Client Application on Citrix Server. Solution Flow Chart. I've triple checked up configurations with FSSO in polling mode yet the Fortigate still isn't getting any hits on port 8000 and FSSO manager can't see it. This article describes these reasons. After a period of time the users status in FSSO changes to " Not Verified" and they begin receiving a different (Guest) Web Filter profile. Mar 13, 2023 · Hi, I have problem configuring FSSo with two domain controllers DC1 and DC2, DNS priority for all clients is set DC1 then DC2 so all users authenticate on DC1, I have installed collector agents with DC agents on DC1 and DC2, but agent on DC1 is configured to send its data to DC2. So Aug 9, 2011 · Why so many users has the status collumn as ' Not Verified' ?? What this means?? tks, Renato P Nov 29, 2019 · Additionally, verify if the passwords match by setting a new password 15 characters or less on both the FortiGate's FSSO connector and the password field on the collector agent. Create a separate file for logon events. Citrix Servers with single IP or IP-Pool (No static client relation) User starts FSSO for Citrix Citrix users can enjoy a similar Single Sign-On experience as Windows AD users. Sol May 26, 2019 · Examples and troubleshooting This chapter provides an example of a FortiGate unit providing authenticated access to the Internet for both Windows network users and local users. bottom line , instead of checking 24 users Feb 13, 2022 · how to troubleshoot missing log-on events in DC agent mode. The guide doesn't cover permissions needed for functional workstation checks (=why you have "not verified"). FSSO for Citrix Citrix users can enjoy a similar Single Sign-On experience as Windows AD users. Sep 29, 2021 · This article describes that the FSSO collector agent by default tries to detect workstation IP address changes by resolving the workstation host names via DNS. FSSO FortiOS can provide single sign-on capabilities to Windows AD, Citrix, VMware Horizon, Novell eDirectory, and Microsoft Exchange users with the help of agent software installed on these networks. 1, FSSO Collector Agent. Topic Replies Views Activity fsso Security Oct 23, 2025 · advanced troubleshooting and collects information to deliver to Fortinet TAC for a support ticket. Not sure which changes fixed the Fortigate SSO since most of the changes were not made in attempt to fix the firewall but rather part of yearly upgrades. Also verify the computer system you are attempting to install on is a supported operating system and version. In order to begin troubleshooting FSSO issues, we need to know if Collector Agent is connected or not. May 18, 2023 · I am facing a problem with FSSO user verified but the internet is not working. Turn off your wireless card and generate a login event and the problem goes away. ScopeFortiGate It is an Audit Success, and the message says "A Kerberos authentication ticket (TGT) was requested". This was very helpful. It is possible to check that Jun 3, 2020 · I am facing the same problem FSSO user verified but the internet is not working. It does not aim to provide a complete configuration guide. The FSAE installation guide can be found on the Fortinet documentation site. Thanks! Nov 1, 2024 · Fortinet Single-Sign-On (FSSO) and its components in easily understood terms. Open a copy of the most recent debug l FSSO for Citrix Citrix users can enjoy a similar Single Sign-On experience as Windows AD users. Scope All supported versions of FortiGate. Also, verify that the event ID that indicates a successful login is set in the advanced tab of the FSSO agent. I have FSSO agent installed on DC, Status is running and perfect. So painful! In this video, everything broke when I did updates on my Domain Controller and rebooted. In case the attacker exposes Windows WMI or RRA to the FSSO CA and it will be able to detect different user on IP, FSSO CA removes that logon entry immediately. . Cheers! The FSSO TS agent installed on each Citrix server provides user logon information to the FSSO Collector agent on the network. With it, it associates the IP address with the name of the user who logged in from it. ScopeFortiGate, FSSO collector agent. For example: a user logs in at time 10:14 and is working on his workstation. Solution Certain problems are known to occur in some cases when installing, configuring, and working with FSSO. The only impact we saw was the expected FSSO login prompt one time. As such, the collector agent needs to verify periodically if the user is still logged in. Even if I know WMI checks are succeeding because the computer in question isn't flipping to "Not Verified" while others that are offline, are. Dec 11, 2024 · When a user logs in with DC02 as their logon server: The user appears in the Show Logon Users list on the FSSO agent on DC02. Oct 7, 2021 · discussion , firewalls 3 1225 September 20, 2016 FortiGate 200D Loosing Connection Security firewalls , question 6 246 February 23, 2018 Fortinet - FSSO Not Verified issue Security firewalls , question 6 1730 May 27, 2014 fsso Security discussion , firewalls 4 73 March 22, 2017 Fortigate Active Directory Authentication Security firewalls Sep 28, 2023 · Describes This article describes configuration and verification steps to configure a secure connection between FortiGate and FSSO Collector Agent via SSL with Certificate Verification. I have read up on this and it explains that the service Windows management instrumentation or remote registry if using that method to ascertain who is on the network, must be blocked. Both DC have agent and collectors and send its data in both directions, Fortigate is connected to DC2. On both Collector agents both DC are checked to be monitored for user login events. On both Collector a Sep 18, 2023 · a scenario where the FSSO may not work properly after a sudden time and without changing anything in the configuration. Jul 1, 2016 · Troubleshooting FSSO When installing, configuring, and working with FSSO some problems are quite common. See me struggle through troubleshooting FSSO Collector a Oct 12, 2021 · how to optimally verify a user is still logged in to a workstation via FSSO. May 12, 2020 · There are a few common cases where the FSSO status shows down on the FortiGate. 2 and above. Solution By default, communication between FortiGate and FSSO Collector A The FSSO TS agent installed on each Citrix server provides user logon information to the FSSO Collector agent on the network. Scope FortiGate. Aug 6, 2025 · how FSSO detects logged-off users. Dec 18, 2013 · Fortinet - FSSO Not Verified issue Security question firewalls miketrout8929 (MikeTrout) December 18, 2013, 5:57pm FSSO for Citrix Citrix users can enjoy a similar Single Sign-On experience as Windows AD users. I have added wmi as a Hi everyone, currently struggling with FSSO: When I click on "Show Logon Users" in the FSSO Agent Configuration-tool, I see a lot of "not verified" status for multiple machines/users. Jul 11, 2017 · Hello, I find out a not so happy behaviour on the FSSO Controller Agent that makes some troubleshooting harder. i activated the logging in the Collector Agent and i can see that that verification is done to all domain users including users that are not associated to any relevant group. I have FSSO agent installed on DC , Status Running and perfect. Feb 26, 2018 · 1/ workstation DNS (issues with DNS updates) 2/ workstation verify status. The Collector Agent sends traffic on ports 139 Dec 5, 2013 · You may start by looking at the CollectorAgent log on the DC’s FSSO Agent Configuration. Scope FortiGate v6. It is assumed the initial setup of FSAE has been completed. Apr 22, 2024 · how to collect and read debug logs output from FSSO-CA (Fortinet Single Sign-On Collector Agent). From what I remember, a default domain config (will differ if you modified permissions) requires your FSSO service account to have: Correct me if i am wrong, but my understanding is that if a user logs off, after 5 minutes (Workstation verify interval), the FSSO collector should remove the entry from the Fortigate? Jan 10, 2015 · Acesse o Registro do Windows HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ SecurePipeServers\winreg Adicione o Serviço Local e coloque permissão de Leitura, caso ele já esteja configurado e o Not Verified ainda constar no agente, modifique a permissão pra Controle Total. However, this information is not forwarded to FortiGate. Solution User removal from FSSO is managed through a workstation check and a dead entry timer. Only way to solve I found was to clear the user cache and allow for all of them to be revalidated (on next connection attempt) show post in topic Topic Replies Views Activity FSSO Authentication problem Security discussion , firewalls 3 1199 This entry was posted in FortiOS 5. Make sure GPO is set on the DC to log successful logons, I noticed sometimes that is not setup. DNS is obviously updating correctly, but FSSO isn't. I have FSSO Fabric Connector up and running. Sep 24, 2022 · Dear Community, We have a problem regarding user authentication with FSSO. The example assumes that you have already installed and configured FSSO on the domain controller. how to troubleshoot the service 'Fortinet Single Sign On Agent Service failed to start'. The Collector Agent does this via WMI by default and via remote registry in older versions or as a fallback. A selection of these problems follows including explanations and solutions. And the FSSO agent times the workstation out as "not verified". I have FSSO IPV4 Policy to route the AD Group working. Feb 16, 2010 · This article provides troubleshooting steps that can be used when encountering FSAE problems. FSSO configure in DC FSSO for Citrix Citrix users can enjoy a similar Single Sign-On experience as Windows AD users. diagnose debug disablediagnose debug resetdiagnose debug application authd -1diagn The FSSO TS agent installed on each Citrix server provides user logon information to the FSSO Collector agent on the network. If I check the If users show "Not Verified" it either means the Fortinet Collector Agent is unable to reach those hosts over port 445 or the remote registry service is not active on those hosts. When I check the FSSO Logon Users at 10:27 I can see that the user is logged in with status OK. 2. Select Apply. Engineering and Sales groups members can access the Internet without reentering their authentication credentials. Dec 30, 2013 · Fortinet - FSSO Not Verified issue Security question firewalls martinpeverley (Limey) December 30, 2013, 4:37pm FSSO for Citrix Citrix users can enjoy a similar Single Sign-On experience as Windows AD users. The FortiGate unit uses this information to authenticate the user in security policies. The following topics… The FSSO TS agent installed on each Citrix server provides user logon information to the FSSO Collector agent on the network. The interval in which the IP address verification occurs is configured by the 'IP address change verify interval' timer shown in the below screenshot. Is this because the FortiGate connector for FSSO is not setup/configured yet or should I be seeing things in this section regardless of a connection setup to the firewall? Quick notes: I can see all the domain controllers connected I seem to be able to see logon events from those domain controllers The "show logon users" section isn't showing The FSSO TS agent installed on each Citrix server provides user logon information to the FSSO Collector agent on the network. 4 Handbook and tagged agent fsso, authentication fsso, clear user cache fsso, config user fsso, configurar fsso en fortigate, configure fsso fortigate, configuring fsso agent, curtin fsso, debug fsso, debug fsso fortigate, diagnose fsso, difference between sso and fsso, download fortinet fsso agent, download fortinet fsso collector agent, download fsso agent FSSO ends up only seeing their wireless adapter, which is disconnected once wired takes over and they become an Unverified session as far as FSSO sees. we see this all the time. Scope FortiGate, FortiProxy, FortiAuthenticator, FSSO Agents. Mar 26, 2014 · Fortinet - FSSO Not Verified issue Security question firewalls timbrock2839 (timchiii) March 26, 2014, 10:53pm Even if I roll back all security practices (run FSSO collector agent as Domain Admin, enable NTLM everywhere). 4 Handbook and tagged agent fsso, authentication fsso, clear user cache fsso, config user fsso, configurar fsso en fortigate, configure fsso fortigate, configuring fsso agent, curtin fsso, debug fsso, debug fsso fortigate, diagnose fsso, difference between sso and fsso, download fortinet fsso agent, download fortinet fsso collector agent, download fsso agent The FSSO TS agent installed on each Citrix server provides user logon information to the FSSO Collector agent on the network. The Collector Agent (CA) runs the workstation check in batches and the time interval between the Jun 1, 2018 · Hello everybody, it is time to talk about Fortinet FSSO, not about the feature but about how to troubleshoot and I am going to explain “my” step-by-step guide. The following tips The FSSO TS agent installed on each Citrix server provides user logon information to the FSSO Collector agent on the network. Jun 10, 2013 · User status in FSSO is " OK" . FSSO has a number of different options trueHi, I am using FSSO to monitor a few groups with about 24 users. Interesting enough, FSSO is picking up all the users in the active directory. We can checked with the following commands: # diagnose debug enable# diagnose debug authd fsso server-status NOTE: Of course we Apr 4, 2014 · After a significant overhaul of our network the users are verified in the Collector agent. It expands on introductory documentation as found FSSO - Fortinet Single Sign-On or FSSO. The reddit community may have other opinions on this but if you want to walk down this path a little bit further, please let me know if you have any questions. The agent software sends information about user logons to the FortiGate unit. Scope FortiGate, FSSO and FortiAuthenticator, if used as a FSSO collector. According to the linked article, this EventID/EventCode should qualify within the EventCodes that the FSSO system needs. we have fortimanager but have not gotten to replacing FSSO yet. It was “magically” fixed somewhere between migrating from local exchange server to the cloud and the addition of some vlans and subnets to clean up Mar 10, 2023 · Hi, I have problem configuring FSSo with two domain controllers DC1 and DC2, DNS priority for all clients is set DC1 then DC2 so all users authenticate on DC1, I have installed collector agents with DC agents on DC1 and DC2, but agent on DC1 is configured to send its data to DC2. Solution Microsoft Windows does not provide reliable logoff event monitoring that can be read by FSSO. Usually the “Not verified” status correspnds to a login that is not correctly assigned. ScopeFortiGate. In long term maintenance: 1/ use syslog for logging (yes, it supports syslog logging, no huge logs on system drive anymore) Mar 2, 2020 · Are those ports still open on hte PC's that gets the Status not Verified? Workstation verify interval This determines the poll interval for the collector connecting to the workstation (via TCP 139, 445) to verify the user is still logged in. Some users are not getting in "Currently logon users" list in FSSO even though when I try to logoff and logon again, even restarting the machine does not help, but when I check Event Viewer on DC the user is successfully log May 17, 2019 · Verify the user account you selected has sufficient privileges to run the FSSO service. Solution Doub FSSO for Citrix Citrix users can enjoy a similar Single Sign-On experience as Windows AD users. 9 time out of 10 locking and unlocking fixes it, but still annoying. Solution While the Collector Agent receives login events for users from the DC agents, Windows does not generate logout events. Scope FortiGate v7. We would like to show you a description here but the site won’t allow us. Jul 17, 2023 · the underlying mechanisms behind how FSSO works to help users understand how to troubleshoot issues. Solution Before diving into the concept let us understand what is the flow of FSSO log-on event information in FortiGate. Use this flow chart as a troubleshooting guide, HTML file with high resolution is attached at the Aug 25, 2022 · why FortiGate cannot connect to FSSO Agent on Windows server 2019 and how to resolve the issue. Scope FortiGate, FSSO. Oct 27, 2020 · The problem I am having is that some users all of sudden lose the internet access and they receive the firewall authentication page, when i check the FSSO agent i find the users who complain are not listed in the logged on users, if they do a restart the problem mostly get solved and they appear in … Fortinet - FSSO Not Verified issue Security Jan 10, 2012 · FSSO - Show logon users = Status: Not Verified Why so many users has the status collumn as ' Not Verified' ?? What this means?? tks, Renato P All Windows network users authenticate when they log on to their network. Solution Select log level to debug. I have already checked the following article: May 23, 2019 · Troubleshooting FSSO When installing, configuring, and working with FSSO some problems are quite common. If no errors present there, check the “Logon users list”. Sep 27, 2021 · On FortiGate, we can use the Fortinet Single Sign-On (FSSO) technique, which Fortinet refers to as an authentication protocol for transparent user authentication. If a user A appears in the user logon list of the DC02 agent but does not appear in the DC01 agent, the Fortigate will not collect the user A from the DC02. The problem is on DC1 (this is primary DNS) domain users in collector agent have status OK and are verified, at the same time on the second collector agent on DC2 the same users have status “Not verified” or do Feb 6, 2023 · The logon users list in the fsso shows over half of our users with the status of not verified. Dec 10, 2013 · If no errors present there, check the “Logon users list”. Increase log file size. Scope FortiGate, FortiAuthenticathor, FSSO. Jun 26, 2025 · general troubleshooting steps for FSSO. Verify the user account you selected has sufficient privileges to run the FSSO service. No issues after successful FSSO authentication. DC agent is running in polling mode. Feb 9, 2010 · FSSO Collector Agent. recommendation was to move to fortimanager and do away with FSSO. Troubleshooting … Sep 9, 2016 · I have had a lot of success with polling mode as well, I have over 100 fortigates configured with FSSO and haven’t run into too many issues. If 'Not verified', do adjustments FSSO CA can reach WMI/RRA on wks, so workstation remains in OK state and is not removed after expiry. Troubleshooting steps are provided. This entry was posted in FortiOS 5. Does anyone have any Mar 13, 2023 · Hi, I have problem configuring FSSO with two domain controllers DC1 and DC2. Also verify the computer sys- tem you are attempting to install on is a supported operating system and version. When I look at the Collector Agent and search the "Logon User List" for my username, I see nothing. Solution Overview:The following chart shows an overview of the troubl I do actually see a Kerberos network login success from the FSSO collector agent's IP in the workstation's event logs, but at the same exact time, also one via NTLM that fails because incoming NTLM isn't allowed on the workstation. With user information such as IP address and user group memberships from the network, FortiGate security policies can The FSSO TS agent installed on each Citrix server provides user logon information to the FSSO Collector agent on the network. In order to verify if the same user is still logged on to a workstat FSSO for Citrix Citrix users can enjoy a similar Single Sign-On experience as Windows AD users. A selection of these problems is covered in this article, including explanations and solutions. IP will stay 'Not Verified', because FSSO CA wouldn't be able to connect to the PC and check the user presence. Oct 16, 2017 · Since FSSO uses DNS to lookup the names of systems during auth for the firewall, FSSO would not be able to identify your user account with your system's DNS record as it would only authenticate you properly if you were sourcing from the wireless IP. I have FSSO Login Logs from Users. When on the DC in Computer Management I cannot connect to another computer. i can see that i have a huge delay checking if users are still logged in ( AKA Workstaion verify interval). In communication where the source IP address is used, we can use users and groups instead of IP addresses. Here is the actual process that will happen in FSSO DC agent mode: The user will log in to the domain The FSSO TS agent installed on each Citrix server provides user logon information to the FSSO Collector agent on the network. The only way to remedy this is to delete the lease for the wireless adapter and FSSO will figure it's way out from there. Some common Wind… Dec 11, 2024 · Normally, the Fortigate connects to the primary FSSO agent (DC agent 01) and retrieves the users showed in the logon user list. I was concerned about the impact of all users. Fortigate is connected to DC2 The FSSO TS agent installed on each Citrix server provides user logon information to the FSSO Collector agent on the network. The FSSO TS agent installed on each Citrix server provides user logon information to the FSSO Collector agent on the network. Troubleshooting Steps Taken: Verified that FortiGate can connect to both domain controllers on TCP/8000 without any issues. Thanks Rui. rnraqp dzpq3t smfv1 n74a jmfr qhml q8ah2o j9 it15 s7t